UNDP's commitment to addressing HIV and other major health and development challenges is based on the principles that health is a driver for and an indicator and outcome of development.
As outlined in the UNDP Strategic Plan 2022-2025, UNDP’s support to countries aims to eradicate poverty in all its forms and dimensions, accelerating structural transformation for sustainable development and supporting governments to build resilience to shocks and crises.
UNDP defines capacity development as the process through which individuals, organizations and societies obtain, strengthen and maintain the capabilities to set and achieve their own development objectives over time.
Strong partnerships are the cornerstone of UNDP's work to strengthen systems for health. In its support to countries UNDP works closely with other United Nations entities, development organizations, civil society organizations, the private sector, academia and key populations to develop resilient and sustainable systems for health.
The effectiveness of UNDP's model of health programme support, with its emphasis on end-to-end capacity development, is evident in the results of its long-standing partnership with the Global Fund to Fight AIDS, Tuberculosis and Malaria (the Global Fund).
UNDP works with governments and partners to support the implementation and management of health programmes in challenging operating contexts.
Implementing partners of health programmes require support and oversight to execute, manage and monitor their assigned roles effectively.
Whether in its role as an implementing partner managing large-scale HIV, TB, and malaria programmes funded by the Global Fund or as a technical assistance
External donors have historically contributed a significant amount of financing for health programmes in low- and middle-income countries.
Investments in resilient and sustainable systems for health lay the foundation for the effective and equitable delivery of HIV, tuberculosis (TB) and malaria.
Human rights barriers include stigma and discrimination, punitive laws, policies and practices, violence, harassment, gender, and social and economic inequalities.
People most affected by HIV, tuberculosis (TB) and malaria are often the same people who are marginalised and have limited or no access to health care.
Gender equality is essential to achieving health and well-being for all, accelerate progress towards the health-related Sustainable Development Goal (SDG) targets and ensuring that no one is left behind.
Digital solutions that allow for real-time data collection and visibility have the potential to enhance all aspects of health information management and the functioning of the overall health system. In Zimbabwe, the digitalization process was prompted by the rapid growth in programmes for HIV and other epidemics in the early 2000s and the limited capacity of health workers to manually process large volumes of patient information. The transition away from paper-based reporting, and the genesis of the modern national health information and surveillance system, began in 2010 with the national roll-out of District Health Information System 1.4 (DHIS-1.4), an electronic platform for aggregate reporting of health data from the district level upwards.
Moreover, recognizing the need for a tool to capture and monitor detailed patient-level data, the Ministry of Health and Child Care (MoHCC) resolved to establish an electronic patient management system (ePMS) in 2013, which initially focused on the collection of HIV and tuberculosis treatment data at health facilities based on the urgent need. While the roll-out of the computerized system helped to enhance data collection and accuracy of reports under specific disease programmes, fragmentation and timeliness issues remained across the broader health information landscape. To enhance the transmission of routine health information collected through DHIS-1.4, MoHCC sought to upgrade to District Health Information System version 2 (DHIS-2), starting in 2013. As an online system connected to a central server, DHIS-2 not only improved the timeliness of health information reporting, but also allowed for greater access to real-time data across all levels of the health system, from the national level to the health facility level. Most critically, the electronic system introduced the potential for the gradual integration of all health information systems into a single platform, reflecting a shift towards more integrated programme management. Building on this progress, MoHCC will work with partners to eventually bring DHIS-2 and the ePMS into an electronic health records platform that is currently being rolled out.
MoHCC has promoted the continued growth of the electronic information ecosystem to address information needs across the health system. Whereas the initial priority was to enhance information systems for high-level decision-making, MoHCC has increasingly invested in systems for data disaggregation and use at lower levels of service delivery, building on the systems and infrastructure already in place. This has been accompanied by a focus on developing policy frameworks and human resource capacity for the effective use of the data in the delivery of health services. Electronic systems now include those for rapid disease notification, laboratory services and patient information. Efforts to build data skills among the health workforce, along with investments in information and communications technology (ICT) infrastructure, have helped to drive and reinforce the development of all systems.
Since 2010, UNDP has invested substantially in health management information system activities through grants from the Global Fund to Fight AIDS, Tuberculosis and Malaria (The Global Fund), with a focus on strengthening governance, ICT systems and human resource capacity for data collection and use. In line with the areas emphasized by national ICT and monitoring and evaluation (M&E) policy guidelines, UNDP has supported the national health management information system, particularly through the following interconnected outcomes:
More information on UNDP’s multifaceted support to the health management information systems in Zimbabwe can be found in the UNDP Brief: UNDP and Global Fund Support to Strengthen the National Health Management Information System
UNDP has amassed a wealth of experience in providing technical assistance to national entities supporting national capacities for monitoring and leveraging emerging data sources for real-time monitoring in countries where UNDP is an interim Principal Recipient of grants from the Global Fund to Fight AIDS, Tuberculosis and Malaria (The Global Fund).
In Djibouti, UNDP supported the Ministry of Health (MoH) to introduce a mobile data collection and management tool in 2020 to address data collection and activity monitoring challenges faced under the Global Fund to Fight AIDS, Tuberculosis and Malaria (The Global Fund) malaria programme. Specifically, within the context of Djibouti’s indoor residual spray campaign and adjustments made amid the COVID-19 pandemic, the programme faced challenges linked to delayed data availability, manual transcription errors and data duplication across activities. These issues meant a lack of complete and reliable data to guide decision-making and ensure quality control.
UNDP sought out technological solutions that could help to resolve some of these gaps. Among the solutions identified was the KoBo Toolbox and UNDP supported MoH to adopt this free, open-source suite of tools for data collection and analysis, and specifically designed for use in challenging environments. Through the KoBo Collect application, the tool offers a series of features to facilitate the data manipulation process from collection to analysis and visualization. Health authorities download the application to mobile phones or tablets to collect data from the field and upload it to a server for analysis. UNDP helped to train teams in charge of data collection on how to use the form, and conducted a pre-test exercise and debriefing. The graphic below outlines the implementation process used to launch the Kobo system for tracking indoor residual spray under the MoH 2020 malaria campaign.

The KoBo Toolbox has allowed MoH and UNDP to proactively monitor indoor residual spray activities through online applications that produce timely data, to troubleshoot implementation challenges and to inform or share decision-making with communities, without physically being present at the project sites. The real-time monitoring has improved the exchange and sharing of data by health authorities, supporting more regular problem identification, analysis and responses. The system also offers an online analytics module for conducting basic data analysis, which has helped to motivate staff to reach set targets.
Presentation (French): UNDP Djibouti, Jan 2021: Mobile Data Collection and Management Using KoBo Toolbox